Common Questions

What Partners Ask Us

Everything you need to know about our Private Label process, manufacturing standards, and partnership requirements.

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We are a genuine, vertically integrated manufacturer — not a trading company or reseller. MB ELiX sp. z o.o. sp.k. has operated its own production facility in Wrocław, Poland for over 25 years, with an in-house R&D laboratory (AFL — Aroma Formulation Labs) on the same site. We design, formulate, manufacture and quality-test all products ourselves.

All ELiX products sold within the European Union are manufactured exclusively in Poland, at our Wrocław facility. ELiX also operates licensed manufacturing in India (for the Indian market) and Nigeria (for African markets) — these facilities serve only their respective local markets and supply no products to EU channels.

Yes, we offer both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services to meet your specific requirements. For more information, please visit our Private Label section, where we provide customized air fresheners tailored to your brand and needs.

This distinction matters: EU-manufactured products are subject to full EU regulatory oversight from raw material sourcing through to finished product labelling, guaranteeing REACH/CLP compliance, complete supply-chain traceability and product liability coverage that imported goods frequently cannot provide.

ELiX holds the following certifications and compliance standards: BRC Global Standard for Consumer Products · ISO 9001 · ISO 14001 · ISO 22716 (GMP Cosmetics) · REACH/CLP compliant with UFI/PCN notifications · IFRA-aligned formulations (51st and 52nd Amendment, mandatory from October 2025) · TÜV SÜD third-party verification · SASO (Saudi Arabia / GCC) · FSC-certified packaging · Plastic Neutral (Plastic Bank).

Full certification documentation is available upon request.

Safety is a core design principle across all ELiX product lines. Our Amarella Hypoallergenic range includes a laundry scent booster specifically developed for allergy sufferers — the only fully certified and independently tested product of its type available in Europe. All ELiX products declare full allergen information on packaging in compliance with EU regulations.

From July 2026 the EU expands mandatory allergen labelling from 26 to over 80 declared compounds — ELiX’s IFRA-aligned R&D process ensures forward compliance for all products without any reformulation risk for distribution partners.

We have ISO9001, GMP: ISO22716, REACH, SASO, MSDS, VOC test and etc.

The safety and well-being of our customers are a top priority. While we use natural ingredients where possible, we acknowledge that certain substances may still trigger allergic reactions in sensitive individuals. To ensure transparency, we provide clear allergen information on all product packaging, helping you make informed choices.

We use high-quality European fragrance compounds, primarily sourced from France, developed and tested at our in-house AFL (Aroma Formulation Labs) facility in Wrocław. All formulations are phthalate-free, IFRA-aligned and fully compliant with REACH and CLP regulations. Our fragrance library contains over 1,000 tested profiles across all product categories.

⚠  We strongly advise against it.

The regulatory requirements for placing fragrance products, air fresheners or household chemical products on the EU market are among the most demanding in the world. They include REACH substance registration, CLP classification and labelling, UFI/PCN poison-centre notifications, and — depending on product type — notification under the Cosmetic Products Regulation (CPNP) or authorisation under the Biocidal Products Regulation. Products manufactured outside the EU typically do not meet these requirements and require extensive, costly and time-consuming compliance work before they can be legally sold here.

In recent years, EU customs controls on chemical products entering from outside the EU have intensified significantly. An importer who places a non-compliant product on the EU market becomes the legally “responsible person” under EU product safety law and bears full liability — including: customs seizure and product destruction, substantial administrative fines (which vary by member state but can reach six figures), civil liability for product-related harm, and in serious cases, criminal prosecution under national product safety legislation.

Products from outside the EU are also unlikely to comply with the IFRA 51st and 52nd Amendment standards mandatory from October and December 2025, or with the expanded allergen labelling requirements taking effect in July 2026. These are legal requirements for market placement in the EU — not optional guidelines.

Sourcing from a certified EU manufacturer is the only risk-free path to compliant fragrance distribution in the European market.

Yes. ELiX products are available in all EU member states and in over 39 countries worldwide — both under the ELiX brand and as private label. We supply FMCG distributors, retail chains, e-commerce operators and B2B resellers across the EU, Middle East, ASEAN, UK and the Americas. Contact our sales team to discuss supply arrangements for your market.

There is no fixed per-SKU minimum for standard wholesale orders of ELiX-branded products. Contact our sales team for current pricing tiers, volume discounts and mixed-pallet options.

Standard payment terms are 30% deposit upon order confirmation and 70% before shipment for our branded products. For established partners with a confirmed order history, extended payment terms may be negotiated individually.

For private label/OEM projects, payment terms are negotiated on a case-by-case basis

Standard production and dispatch takes approximately 28 days from order confirmation. Lead times for in-stock items are shorter — contact us for current availability.

Yes. Mixed pallet and assorted SKU orders are available. Our sales team can help build an assortment tailored to your retail category, shelf space and target consumer.

We ship FOB Gdynia, Poland for sea freight. Air freight and road transport are also available. Our logistics team will advise on the most cost-effective option for your territory and volume.

Yes. ELiX offers exclusive territorial distribution agreements — for a specific brand or defined market — to partners who meet our commercial and volume criteria. Available territories vary. Contact our sales team to discuss your target market and the conditions for exclusivity.

We provide: full product catalogue and marketing materials, POS materials, digital assets (product images, descriptions, translations in 7 languages), sales and product training, dedicated account management and co-marketing support for strategic partners.

We prepare comprehensive export documentation as standard: SDS/MSDS, CLP compliance declarations, UFI codes, certificates of origin and EU-compliant product labelling. Our logistics team supports partners with customs requirements across all markets we serve.

Yes. We offer both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. You can launch your own branded product line using our proven formats, or develop a completely bespoke product from scratch. For details, visit our Private Label page at elixscent.com/private-label/

The standard MOQ for private label is approximately 3,000 units per SKU, depending on the product category and packaging format. Some product lines allow lower entry points. Contact us with your project brief for an accurate MOQ and unit pricing.

The timeline depends significantly on whether you are selecting from our existing fragrance library or developing a new scent.

Standard private label project (existing fragrance + standard packaging): typically 8-12 weeks from brief to shipment, covering scent selection, packaging design approval, regulatory compliance verification and production.

OEM projects or projects requiring a new or custom fragrance composition take significantly longer and are considerably more costly. Every new or modified fragrance composition requires mandatory safety and stability testing before entering production – a non-negotiable EU regulatory requirement.

Developing a completely original fragrance without a known reference scent is a technically demanding, time-intensive process requiring specialist expertise. For fully custom scent development, we recommend a minimum volume commitment of 50,000 units to make the R&D investment commercially viable.

For smaller clients and those entering the market for the first time, we strongly recommend selecting from our proven library of 1,000+ tested fragrance profiles. This delivers a professional, market-ready product under your brand – with a fraction of the cost, lead time and risk of a bespoke development project.

Three options are available: you may supply your own proven formula, select from our library of over 1,000 tested fragrance profiles developed in-house at AFL (Aroma Formulation Labs), or commission a fully bespoke scent.

Important – custom fragrance development: Creating a completely original fragrance without a known reference scent or precise example is a complex, specialist and costly process. Each new or modified composition must undergo full safety and stability testing – a mandatory EU requirement. Custom development is commercially viable only at volumes of at least 50,000 units.

If you are a smaller brand or entering the market for the first time, we strongly encourage you to explore our existing fragrance base. Our 1,000+ profiles cover every major fragrance family and market segment – you will find a scent that fits your brand without the time, cost and complexity of a custom development project.

Custom formulas developed exclusively for a client become the client’s intellectual property upon full payment, as specified in the production agreement. We do not resell or reuse client-specific formulas for other projects.

Yes. We are happy to sign an NDA upon request before any project-specific information is exchanged. Contact our sales team to initiate the process.

Yes. All ELiX-manufactured products – including private label – are REACH and CLP compliant, IFRA-aligned (51st and 52nd Amendment), supplied with full EU regulatory documentation (including UFI/PCN notifications) and EU-compliant labelling as standard. Compliance documentation for other markets (UK, GCC/SASO, ASEAN, North America) is not available.

Yes. We offer product samples to B2B clients, with the type and quantity agreed in advance. Sample delivery costs are the responsibility of the recipient. Samples cannot be combined with retail orders placed through our online shop.

Individual Orders / B2B?

Interested in our air fresheners or fragrance perfumes? We also handle smaller wholesale orders and retail.

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Headquarters

MB ELiX sp. z o.o. sp.k.

ul. Skarżyńskiego 26
54-530 Wrocław, Polska
+48 71 387 85 33
info@elixscent.com

R&D LAB

AFL P.S.A. 
Aroma Formulation Labs
ul. Skarzyńskiego 28
54-530 Wrocław, Polska
info@aflab.pl

Primary Manufacturing Facility

WROCLAW / POLAND

MB ELiX sp. z o.o. sp.k.
ul. Skarżyńskiego 26
54-530 Wrocław, Poland
info@elixscent.com

India Local Manufacturing Facility

GURGAON / INDIA
ELiX Fresheners India Pvt. Ltd.
Magna House, D2, Infocity-II, Sektor 33
Gurgaon, 12001 Haryana, India
info@elixscent.com

Nigeria Regional Manufacturing Facility

LAGOS / NIGERIA
ELiX Africa Ltd.
2 Ilado Cl, Ikoyi, Lagos 101233, Lagos, Nigeria
info@elixscent.com

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