In the history of mankind, there are landmarks that change the perception of business. The last revolution on a global scale was the Internet. Today it is artificial intelligence such as ChatGPT. What is it and why should you have it in your company?
Recent months in the world of technology and business belong to artificial intelligence. A great deal of space has already been devoted to discussing the use of AI in marketing, production processes or control. Most people's eyes are focused on OpenAI's ChatGPT product. Meanwhile, a tool called Adon has been created in Poland.
The biggest criticism toward the popular ChatGPT is the way it works. There are no free lunches in business, which is why everything has a price. If a tool is publicly available and free in its basic version, it must have a hidden cost.
Using ChatGPT in the free variant means sharing your data. The possibility of reading information confidential to the company, which can later be used to answer another question, raises discomfort. Some of the biggest companies in their industry realize this, e.g. Samsung, which has banned the widely available ChatGPT precisely because of the risk of leaking confidential data.
Also, the competing solution used by the Bing web browser takes advantage of what information and queries we provide. Thus, when creating a response, it simultaneously tailors the profiled advertising content that can be included in the material developed by the chat. Fortunately, they are clearly indicated.
Adon uses ChatGPT mechanisms but is a more closed solution. Going forward, Adon is expected to be a system that uses only local data.
Humans have a limited maximum capacity, which is reached rather quickly and drops almost at a logarithmic rate. This can be seen in activities that require repetition and creativity. Sending emails to potential customers and describing in a committed and personalized way the most important information about the company turns into schematic responses over time.
Adon's innovative solution uses contextual information and assists the sales department of air freshener manufacturer ELiX, among others, in answering business questions from potential customers. Interestingly, a comprehensive presentation of an issue can be made in a language other than Polish. In this way, sales personnel can handle more matters simultaneously.
One of the biggest challenges of high-tech companies is the narrow specialization of specific departments within the company. In the case of training a new employee or when there is a need to replace them due to illness, for example, Adon comes to the rescue. Artificial intelligence can act as an employee-wide knowledge base, where the time to obtain information for a specific query is maximized and, most importantly, it is correct, and communication is done in natural language. It is simply a chat conversation with all the procedures and operating instructions at the same time.
ELiX is successfully using Adon
Adon, as a proprietary project of AWAKAST software house, is being tested in practice at ELiX Air Fresheners, where it realistically supports the sales and production departments, among others, in working efficiently on multiple projects simultaneously.
Close cooperation between software house AWAKAST and ELiX Air Fresheners shows that implementing artificial intelligence into business is viable. Therefore, there is an opportunity to test the possibilities Adon offers for your company. This is a project in an advanced stage of development, and each additional opportunity to test in a different industry and company organizational environment, helps improve the tool.
In this regard, we encourage you to contact Kasper Stasiak, who, as an expert in the field of artificial intelligence, will answer all your most important questions.
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